Frequently Asked Questions
What metrics do the rings track?
The rings in NALA's curated collection track all the essentials including steps, sleep patterns, heart rate, blood oxygen levels, even stress levels, all presented via the apps. See product descriptions for more info.
Are the rings waterproof?
NALA rings are water-resistant for everyday activities such as hand washing and light exposure to water. Some are labelled fully waterproof and suitable for swimming, but we recommend avoiding prolonged submersion.
How long does delivery take?
Orders are processed within 1-2 business days and typically arrive in the UK within 5-7 business days, as we ship directly from our fulfilment partners. Please see our shipping page for more info.
What if my ring arrives damaged or faulty?
If your item arrives damaged, defective or incorrect, please contact us immediately (within 7 days at the latest) with photos and your order number, and we will arrange a replacement or refund. Please see our refund page for more info.
Can I return my ring if I change my mind?
Yes, returns are accepted within 14 days of delivery provided the ring is unused, in original packaging and in resellable condition. Please see our refund page for more info.
